Privacy Policy
This Privacy Policy page describes how your personal information is collected, used, and shared when you visit Hoya-blue.com.
PRIVACY & SAFETY
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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Read more about Wix privacy policy here.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically receive, collect and store the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We refer to this automatically-collected information as “Device Information.”
We also collect personally identifiable information (including name, email, password, communications); Additionally if you fill out a form on our website, such as a contact form, mailing list sign-up / pop-up form, or comment on a blog post, we or one of our data processors may store relevant information you have consented to provide us, such as your email address and other personal information required by the form.
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Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal and Amazon Pay), email address, and phone number. The information we collect about gift recipients is not used for marketing purposes. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
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HOW WE USE YOUR PERSONAL INFORMATION
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site; you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
PRIVACY NOTICE: Share your garden
By responding to our request with the hashtag #myhoyablue you agree to the following:
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You grant Hoya-Blue hereinafter referred to as “Hoya Blue" a non-exclusive, royalty free worldwide license to use any photos and moving content in relation to which you have responded #myhoyablue, hereinafter referred to as “Photos and Moving Content” for our website, hoya-blue.com. Hoya-blue may use, reproduce, distribute, combine with other materials, alter and/or edit your Photos and Moving Content in its sole discretion.
You hereby represent and warrant that (i) you own all rights in and to your Photos, (ii) you have permission from any person(s) appearing in your Photos to grant the rights herein, and (iii) Hoya-Blue's use of your Photos will not violate the rights of any third party or any law. You hereby release and discharge Hoya-Blue from all and any obligation to pay you for any use of your Photos and any of the intellectual property rights contained therein in connection with the uses described above; and You hereby release, discharge and agree to hold Hoya-Blue and any person acting on Hoya-Blue's behalf harmless from all claims, demands, and liabilities whatsoever in connection with use of the Photos as described above.
TERMS & CONDITIONS: Hoya Swap
Hoya-Blue is not responsible for any lost, stolen, or damaged products received through our Hoya Swap platform. The exchange of information necessary to participate in our Hoya Swap is the responsibility of the participants; do not share personal information with anyone you are not comfortable having it. Hoya-Blue Nursery does not monitor individuals' personal information when it comes to Hoya Swap for validity or reliability.
YOUR RIGHTS
You have the right to request information about the personal data we hold on you at any time. You can contact Hoya-Blue that will provide you with your personal data via e-mail.
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You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
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You have the right to erase any personal data processed by Hoya-Blue at any time except for the following situations
* You have an ongoing matter with Customer Service
* If you are suspected or have misused our services within the last four years
* You have an open order which has not yet been shipped or partially shipped
* You have an unsettled debt with Hoya-Blue Nursery, regardless of the payment method
* If you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules
GENERAL
We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes. You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.
DIVERSITY & INCLUSION
We are so happy for your positive, fun participation in the Hoya-Blue community. Our aim is that Hoya-Blue continues to be an open, respectful environment where individuals can come together and enjoy the lovey Hoya plant. Please keep this in mind when joining conversations on the site.
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Kindness is at the heart of everything we do, every day, wherever we operate.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@hoya-blue.com
CONSENT
By using our site, you consent to this Privacy Policy
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This policy was last modified on June 1st, 2020